Shipping policy

Shipping Policy

Thank you for shopping with us! Please carefully review our shipping policy to understand the terms and conditions of your order’s shipment.

Order Processing & Fulfillment

  • Processing Time: Once your order is placed, our team begins the process of preparing your items for shipment. Please note that fulfillment can take up to 4 weeks depending on the nature of the products and the volume of orders.
  • Fulfillment Confirmation: You will receive a confirmation email once your order has been fulfilled and shipped. The estimated delivery time begins once your order is fulfilled, not from the date of purchase.

Shipping Timeframes

  • Shipping times vary based on your location and the shipping method selected. Delivery times start from the day your order is shipped, not from the order date.
  • Estimated shipping times are provided during checkout, but they do not account for delays in fulfillment.

Delays

  • While we strive to meet fulfillment and shipping estimates, delays may occur due to factors outside our control, including customs delays, carrier issues, and unforeseen circumstances. In such cases, we will do our best to keep you informed.

Order Tracking

  • Once your order is shipped, you will receive tracking information via email, allowing you to follow your package's journey.

Address Accuracy

  • Please ensure that your shipping address is accurate and complete at the time of purchase. We are not responsible for shipments delayed or returned due to incorrect or incomplete addresses.

Lost, Stolen, or Damaged Shipments

  • We are not liable for any packages lost, stolen, or damaged during transit. Once an order is in the carrier’s hands, it is out of our control. If your package is lost or damaged, please contact the carrier directly to file a claim. We are happy to assist with any documentation required for the claims process.

International Shipping

  • International shipping times can vary significantly due to customs clearance and international logistics. The buyer is responsible for any customs duties, taxes, or fees that may apply.

Non-Refundable Shipping Fees

  • Shipping fees are non-refundable. If your order is returned due to incorrect shipping information or failure to claim the package, you may be responsible for additional shipping costs.

By placing an order, you agree to the terms and conditions outlined in this shipping policy. Thank you for your understanding!